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Fares please!

By Tom Dodds on Dec 9, 08 03:57 PM

When did you last have a free train ride?

Now, I'm not suggesting for one moment that anybody who reads this blog might try to avoid paying their rail fares. In fact, I bet you've got on your train with the coins at the ready, jangling away in your pocket.

Here in the north of England, many of our trains are what used to be called 'paytrains'. Stations are unstaffed and you buy your ticket from the conductor on board the train.

Increasingly, though, overcrowding means that at busy times the poor employee is simply unable to work his way through the train between stops, before he has to scurry back to the rear cab to release the train doors.

This isn't fare evasion, or avoidance. Most people want to pay their fares. It's a revenue collection failure.

Understandably, railway companies are moving increasingly towards reinstating ticket barriers at some stations, the most controversial being at Sheffield.

One source (admittedly second-hand) told me that one railway operator thought that non-collected fares on one line might actually be as high as 40%. That's right - less than two thirds of all fares are being collected. That also means that ridership and overcrowding on the same line are also being grossly underreported.

When I was little, every bus in Newcastle had a bright yellow honesty box for uncollected fares. From memory, these were all removed and panelled over in the early seventies - presumably, the cost of employing someone to empty them was more than the cash collected. But in this day and age, with most people using plastic to pay for almost everything, is it time for cashless ticket machines to be installed at all unstaffed stations? Someone else can do the maths - but if my calculations are right, and the reported level of uncollected fares is right, then collecting them all could actually improve revenue by a massive sixty six per cent.

And that's got to be worth having a go at.

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