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Tricks of the trade

By Karen Overbury on Aug 4, 09 10:18 AM

IS there a magic trick to selling a house these days? If you're keen to sell your home, just what can you do to make your house that little bit more appealing and get an offer?

In days gone by, many people thought that the aromas of newly-baked bread and fresh coffee wafting through the property would ensure a quick sale. Then came the "boom" years when properties seemed to sell the moment they were put in the estate agent's window. But we're living in different times.

So what do we have to do now to make our home more inviting and memorable?
Well, whatever the trends, location will always head the list.

But one buyer's great location in the heart of the countryside is another buyer's "middle of nowhere". A good location means different things to each of us. And it'll mean something different at different stages of our lives.

There are some traditionally popular areas. But most people are probably actually looking for a home close to a certain school, near a particular hospital or round the corner from their mum!

You can surely assume that by having turned up at your door, a viewer is confident in the location.

So what makes the difference?

You home should look welcoming from the outside - neat garden, if you have one; paintwork kept well decorated and clean; and tidy front door - again, clean - and surroundings. The estate agents call it "kerb appeal" - your property needs to look fresh and inviting or those prospective buyers will simply turn round and go elsewhere.

So you've got the prospective buyers through your front door. So what should they expect? What has worked for you? Or, perhaps more interesting, what really doesn't work? Your tips, please . . .

2 Comments

Paul Barker said:

Karen –
This is my all-time favourite subject – so... apologies, but I’m going to have to join in with my (twenty) two penn’orth.
I couldn’t agree more strongly with your post. Every word rings true.
There is a huge amount of negativity surrounding the housing market – and has been for more months than I care to remember. You may recall I call it ‘antihype’. It does no-one any favours – but then neither does the boom/bust cycles of the housing market. There is a government-funded think tank currently looking into ways to stop this cyclic market – but this will be like sewing buttons on smoke, as there is no way you can stop people from buying houses when they want to, or need to. And people are sheep, as we are currently experiencing – all or nothing.
Having sold hundreds (modesty prevents me from claiming ‘thousands’) of homes in the past thirty years, I feel I am almost qualified to pen/type my thoughts here. But, first... a confession. I lied. Well, not so much a lie – just a use of the wrong terminology. The word ‘sold’ is probably the most misused (and overused...) in the industry. I have never ‘sold’ a house in my life. But I HAVE been involved in the before-mentioned 000’s of transactions whereby buyer and property are matched, united, and live happily ever after...
You see, the house does the selling. The skill is to match the right property with the right buyer – and the majority of the time, that is done for you by the buyers themselves.
Buyers aren’t stupid. They know all the tricks. The fresh coffee/bread/apple pie (my old suggestion) all are now old hat and don’t carry much weight (but the apple pies were nice at the time, thank you everyone – and now I carry ALL the weight!).
So now, of course, you have to ‘stage’ your house. Minimalise everything. Replace strong colour with pastels and beiges. At least that’s what Ann Maurice, Sarah Beeny et al will have you believe. Instead of coffee, the house smells of fresh emulsion. Mmmm... Truth is, if a buyer wants to buy your house, they will buy it – and there’s not a lot you can do to put them off. Yes, you can make it look and feel more attractive/spacious/whatever... but houses sell - whether they smell of roses or rottweillers. The latter just take longer to sell, or sell for less money, than the former. I’ve had the ‘pleasure’ of marketing houses that had pigs as air fresheners – but they sold! Why - because the buyers wanted them. And they turned down better houses in the course of looking.
Although there are a percentage of buyers – investors - for whom property is a business (and this percentage actually controls the market), your average homebuyer is either a complete novice or hasn’t moved for several years, and buys with their heart, not their head.
Experience has proved to me that there is a buyer for every house - and a house for every buyer. As I said before, they just have to be matched together.
So, I guess that makes me – and every Estate Agent, builder’s Sales Negotiator, etc, a Master Matchmaker! Move over Cilla Black – we’ve a lorra lorra houses and buyers to unite...

Pete Holman said:

As Paul Barker said, buyers aren't stupid. But what he also said is that most people become buyers only very occasionally -- and although they might not be stupid they are worryingly inexperienced, hence probably a bit naive and vulnerable.

Yet it's not the estate agents they need to be wary of, but their own tight-fistedness. We are all capable of turning up our noses at apple pie and coffee smells and seeing if a house is really what we want. But not many of us can judge whether there's a structural problem, or that the windows will need replacing in just a few years. That's where expensive surveyors come in, and where we might be tempted to save cash.

When you buy a house money spent today might well be a fortune saved tomorrow. How sad that so many people decide to take the cheapest surveying option they can.

Pete Holman

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